Check out the Issues using a 003 control surface with Pro Tools 10 & 11 co-install page at Sweetwater — the world's leading music technology and instrument retailer! Shop Other Repairs Return Policy Free Shipping Policy Shipping & Delivery Times SweetCare Remote All Help Topics. This problem exists because the 003 control surface.
Every time I turn on the Digi 002, the Scribble Strips light up, but no pixel text pops up. The mute button lights up and when you press it, it doesn't go away. And the faders always reset to negative infinity when you move them. I've tried ESC-DISPLAY-REC to reset the device, however, since the scribble strips no longer display text, I have no idea whats going on. Nothing else lights up.
I've swapped power cables, changed power outlets, and once I got a 'Validating.' Message on the console, but then I tried to ESC-DISPLAY-REC reset it and it just went back to the blank strips again. Currently, I have the console plugged into a UPS that's plugged into a power strip plugged into the wall. The UPS beeps every two minutes for about half a second saying that the power levels fluxuate. Does anyone have a freaking clue whats going on? Without knowing your setup or signal chain, it's hard to form a judgement but the fact that you mentioned the UPS showing fluctuations tells me you are having surges or spikes or drops in current.
Usually an isolator resolves this problem and the UPS is trying to protect your system. Find out what the main power points are doing, if there is any fault in the building's power supply or if anyone is working on the cabling.
A similar problem is happening to a friend of mine and he's got some major issues with his landlor's wiring of the apartment he rents. Failing that, it could be a flaw in the 002. As a test disconnect the 002 and use any other device in the same signal chain and see if the UPS still gives the same readings. Sometimes you get a loop back effect with currents and it will show up if you use something else, if it doesn't then you know it's the 002, if it does then you know it's coming from the mains. I am assuming everything else is setup correctly.
When did you get your 002? All Digi002 units shipped before a certain date (July 2003 - and that means shipped to the dealer, not shipped to you) were shipped with a defective power harness. This problem will rear its ugly head sooner or later. And since you're having power supply issues anyway, I'm guessing that this has brought the problem to the fore.
You're registered with Digi, right? Let them know that you're experiencing the power harness problem. Have them send you a new one. It's a user-replaceable part, so you can get your machine up and running by yourself, rather than waiting weeks for a repair center to charge you a bench fee and then never look at it. That's what I'd do (and have done for some other folks.) -Hoax. Originally posted by Cruel Hoax When did you get your 002? All Digi002 units shipped before a certain date (July 2003 - and that means shipped to the dealer, not shipped to you) were shipped with a defective power harness.
This problem will rear its ugly head sooner or later. And since you're having power supply issues anyway, I'm guessing that this has brought the problem to the fore. You're registered with Digi, right? Let them know that you're experiencing the power harness problem.
Have them send you a new one. It's a user-replaceable part, so you can get your machine up and running by yourself, rather than waiting weeks for a repair center to charge you a bench fee and then never look at it. That's what I'd do (and have done for some other folks.) -Hoax This is the correct answer. The situation has been resolved and this was the solution.
Hi, I recently made the move from a Presonus fire studio to a digi 002 console and it sounds GREAT, but when using the 002 in Sonar X3, I'll hit play or record, the play head will advance for about 2 seconds, then stop. The audio will continue and the recording will be there, but essentially my clock is freezing every time I hit play. Any idea how to fix this?
I guess it may be the ASIO driver or some clock source issues?THanks Hi, We are going to need more details to be able to help. Computer Operating system Driver version Etc Chris Mr. Hook 11:31 PM.
Hi, We are going to need more details to be able to help. Computer Operating system Driver version Etc Chris Thanks for the reply Chris, my specs: Computer: PC Intel i7 2600K 3.4GHz 16MB RAM OS: Windows 7 Home Premium 64 bit Driver: I have installed drivers for both the 1) Avid 002/003 Family from here -Version 9.0.2.65 fro Digi 002 console under Windows Releases and 2) The Digi 002 Standalone drivers from here ( v8.0.3 (does not support original Mbox) one I am able to get my Digi 002 console to work in Pro Tools 10, but can't seem to do it in other of my frequently used DAWs like SONAR X3, Cubase 5 and Reason 4 All times are GMT -7. The time now is 04:01 AM.